Privacy Policy

Tellofy Privacy Policy


Tellofy (“us”, “we”, or “our”) operates the website, and other TLD and subdomains under the Tellofy brand herein referred to as “Service”

 This Privacy Policy applies to the personal information and data collected by tellofy when you interact with our websites, product and services, and any other sites or services that link to this Privacy Policy.  This includes when you interact with us on our websites or through other channels like webinars, events and other marketing activities and you use our product and services.

 This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service on our websites or through other channels like webinars, events and other marketing activities and the choices you have associated with that data.


This Privacy Policy also describes how we collect, receive, use, store, share, transfer, and process your Personal Data. This Privacy Policy also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Privacy Policy “Personal Data” means any information relating to an identified or identifiable individual. If you do not agree with this Privacy Policy, you should not use our websites, product and services, or any other sites or services that link to this Privacy Policy. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from


Service: Service is the website and other Top Level Domains and Country Specific domains operated by Tellofy

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession)

Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)

Cookies:Cookies are small files stored on your device (computer or mobile device).

For the purpose of this Privacy Policy, we act, as both are a Data Controller and a Data Processor of your Personal Data, which is dependent on where the data is collected in the review process.

Data Controller:Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed.

We act as the data controller when you visit our website and we collect certain data like cookies and your IP address, any to other data you submitted via the forms on the website. In case you want to exercise your rights in respect to your personal data you might need to contact the merchant as well, since the merchant also acts as a data controller.

Data Processors (or Service Providers) Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

When emails are sent from our system to request a review we act as a data processor, on behalf of the merchant who has signed up for our services.

Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Information you provide to us directly

If you are a business user of tellofy, and you sign up to tellofy services, then you are a “merchant” and will be hereby referred to as a “customer” or “merchant” or “our customer”.  We may ask for certain information when you register for a tellofy’ s merchant account or correspond with us (such as a username, your first and last names, business name, website, phone number, business category, physical and e-mail address).

We also collect information like messages you send through the Service (such as user feedback, search queries and prompts), and may collect information you provide in any format but not limited to such as text, audio, video and pictures . This is used to operate, maintain, improve and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.

Tellofy merchants may collect business testimonials, reviews, along with personal data such as first and last name, email address, phone number, or other information about the reviewer while using our product and service. This is captured via but not limited to all of our web-based applications, mobile apps, tablet and tools developed, operated, and maintained by us. Merchants are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting their customers’ Personal Data using our service.

When merchants use our product, we do not control the content of our merchant’s brand page ( also known as tellofy business page). We store merchant and customer’s information on our servers using cloud hosting ( example AWS) and process it under the merchant’s instructions and in accordance with our Terms of Service, which prohibit us from using the information except as necessary to provide and improve our products and services and as required by law.

tellofy merchants also control and are responsible for the information they collect, share and process and for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the Personal Data to tellofy and other sharing publishing platforms for processing purposes.

Information we receive from third party applications

We may receive information about you from third parties. For example, when you connect your account to third party providers ( example : Facebook, YouTube, X – formerly twitter etc.) we use oAuth for authentication via the third party API (Application Programming Interface), such connections and linking your account means that the third party may pass certain information about your use of its service to tellofy.

This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID, YouTube channel id) and an access token necessary to access that service, so any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. If you are a tellofy merchant and choose to connect your YouTube account with your tellofy account, you will be asked to give us access to information from your YouTube account and have the option to link your accounts.

If you communicate with us via social media, including Instagram, Facebook or X (previously twitter) and choose to share your user generated content with us, we may receive information such as videos you’ve created, your photo, your account name and your comments.

Google Account and YouTube Integrations

If you are a tellofy merchant and choose to connect your YouTube account with your tellofy account, you will be asked to give us access to information from your YouTube account and have the option to link your accounts.

By using the YouTube integration with the Subscription Service you grant tellofy access to information associated with your YouTube account. tellofy will scan the content of your YouTube to identify content you have elected to track in order to provide you with features in the tellofy service. tellofy service will store information from your YouTube account.

You understand that connecting your YouTube account is subject to the YouTube Terms of Service available at and the Google Privacy Policy available at Further, you also understand that the information from your YouTube connected account may be visible to other tellofy users within your tellofy account.

Merchants have the option to disconnect the YouTube integration from your tellofy account at anytime either through the tellofy account management or via the Google security settings page at

Disclosure about data from Google APIs 

Tellofy use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. 

Information we receive from other third parties

We may obtain information about you from third-party sources, such as public sources, other review platforms and social media platforms (like Facebook, Instagram, LinkedIn, X-Twitter and other platforms) and third-party data providers and information services. We do this to better understand your business profile and interests for customized offers and other personalized services via email, chatbots, phone or personalized advertising. 

Usage Information

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Tellofy uses the collected information for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • For Service improvement (including analytics and machine learning)

We may publish aggregated/anonymized statistics but these are not in themselves personal data, as you will not be identifiable from them.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Tellofy legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Tellofy may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Retention of Data

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Tellofy will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

We may also collect certain non-personal data, which might derive from personal data. For instance, aggregate statistics and trends in buying habits or user sentiment. Unless it is impossible to re-identify you from this information, we will treat it as personal data.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Tellofy will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

You can withdraw your consent by following the unsubscribe link which we include in all of the electronic marketing we send; or by contacting our services team on

Disclosure of Data

Business Transaction

If Tellofy is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Tellofy may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Tellofy may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Tellofy
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tellofy aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent.You also have the right to withdraw your consent at any time where Tellofy relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics Providers

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics : Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Behavioral Remarketing
  • Google Ads: Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:

Google also recommends installing the Google Analytics Opt-out Browser Add-on – – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

  • Twitter: Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions:

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page:

  • Facebook : Facebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page:

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook:

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance.

You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details.

That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • Stripe Their Privacy Policy can be viewed at
  • PayPal or Braintree Their Privacy Policy can be viewed at


Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Data Protection Officer

Tellofy 10413, Nicolet Way, 

Austin, Texas – 78717


Phone: +1 (765) 400 0990