Among other things we want to make sure that the review is posted by a real person, so among other checks we validate the mobile number and email
We moderate all reviews. Audio and Video have a longer moderation and publish cycle, usually within 24 hours.
Please reach us at contact us page with details of business and wrong information.
Location pre-population depends on lot of things like internet ISP settings, browser settings, and your network settings. We recommend to check and enter the location manually if the auto generated location is not accurate.
Yes you can claim your business and start collecting feedback from your customers in minutes. Its easy and simple to do, search for your business and if it is unlisted you can list it and claim it in one go, else if it is listed but unclaimed you can follow the claim this business process. In case someone else has claimed your business please email firstname.lastname@example.org and we will do everything to resolve this issue.
Yes you can add or suggest a business from claim business section on footer of the page.
Tellofy is an independent rating, review and customer engagement platform. We help merchants to effectively collect feedback from their customers and engage better. We provide the software platform and have no access to any kind of merchant or customer data.
Yes of course, at the bottom of every email we offer you the opportunity to unsubscribe.
No we don’t add or edit any review in the system. However, if it does not meet publishing standards we might have to.
Tellofy helps businesses to collect feedback efficiently and provides actionable business insights. Case studies show over 3x increase in retention, on page stickiness and an increase in conversation rates along with user generated content for social. We are conversion experts and can help your business grow via the tellofy platform. Register your business and see the difference, take a FREE trial.
Tellofy team has no access to your customer’s data, all is encrypted and stored in very secure multibillion dollar data centres of AWS and cloud.
Yes, you can claim your business and get started in minutes. Its easy and simple to do, search for your business and if it is unlisted you can list it and claim it in one go, else if it is listed but unclaimed you can follow the claim this business process. In case someone else has claimed your business please email email@example.com and we will do everything to resolve this issue.
Please reach us via the contact us page with details of business and wrong information.
Yes we will send automated email when a negative review is posted on your brand page.
Yes you can add or link multiple business. Please also check our customised and variable packages.
All reviews are moderated. We have profanity filters and automated checks. Audio and Video have a longer moderation and publish cycle, usually within 24 hours.
Yes, of course, its all your data, you can download it from the dashboard.
No, unless it is unsuitable for public viewing or doesn’t follow the law of the land. Businesses however have the opportunity to reply back to every review. Tellofy checks each review for authenticity and fraud and these are automatically not published.
All business data which is a matter of public record and information is available freely can appear on Tellofy. This is for the customers who can share their experiences about these businesses.
No, not really, a few negative reviews can make your business look better in the long run. It builds trust and customers can see brand engagement, if you reply and address them quickly and politely.
Not much for the value Tellofy offers, we have flexible packages denpending on your needs and business volume and generous free trials. Check out our Feature
You can pay monthly or yearly, however there are big discounts if you pay upfront the annual payment.
Monthly billing works on a 30 day billing cycle, so you will be billed every 30 days.
Pay online, bank transfer or send us a cheque. These details will be on your invoice.
You can cancel the subscription anytime, please check with terms of cancellation.
Please write to us, or raise a dispute from claim section and we will make sure we resolve this as quickly as we can.
Yes, we have multiple ways to integrate with third parties. We provide Mobile SDK & API. Write to us at firstname.lastname@example.org and someone from the partner’s team will get back to you.